Articles on: Domains & Mailboxes

Connecting an external domain you own

Connecting your custom domain not only helps you to get a higher ranking in search engines, but also adds credibility to your company because of the branded name. Owning a domain will help you to boost your business and make your customers remember you among others.

With the help of Devellp tools, you can connect an external domain you purchased from the third-party service. Currently, the number of connected external domains for one account is limited and calculated using the formula s+2, where s is the number of active Pro subscriptions in the account.

Important: this option is available for Pro sites only.

There are two ways of connecting a domain to your site. You can watch our short video tutorial on this topic:

If you use this connection method, all further changes to your records will be done on our platform. Thereafter, you will be able to manage you DNS via our platform.

Login to your Devellp account.

Go to the Settings of your site; then navigate to the Domains tab and click on Use the external domain:



In the pop-up window enter the domain name and click Continue:



Follow the instructions you receive:



Here are the nameservers that you need to copy:

ns1.devellp.com

ns2.devellp.com

Important: when you change the NS records to Devellp, further domain management will be transferred to us. That means that if you have email or other services associated with the domain, they will stop working until you reconnect them at Devellp. To reconnect these services, simply add the necessary records following the guides here: Managing DNS records.

In some cases, it's recommended to connect a domain with the help of DNS records — for instance, if you want to manage the domain at your current host, if you are connecting a subdomain or if the domain registrar doesn't allow to change the NS records.

For that follow the instructions above, but switch the tab on step #4 to Via DNS records:



Follow the instructions in the new pop-up window and click Done:



Here's the A record that you need to copy: 35.187.82.108.

Save the changes and let your records pass the propagation period.

Important: it may take up to 24-48 hours for the records to propagate worldwide. This is a standard process applicable for all domains. During this time, the connection may not be stable, or the site may not be available on all devices.

If any helps needed, check out the article Domain connection issues.

Updated on: 04/20/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!