Articles on: Integrations

Connecting Viber to your site

Viber is one of the leading messaging platforms in the world. You can connect Viber to your site and receive notifications when someone submits a reply to a contact form or makes an order in Your Store.

In this article you will learn how to:

Connect Viber to a contact form.
Connect Viber to Your Store.

Important: this feature is available for Pro sites only.

To receive notifications when someone replies to a contact form on your site, follow these steps:

Go to the Site settings, Form Management, choose Integrations tab, and find Viber in the list:

Click on the QR code and scan it if you are using a mobile device or click Open in Viber app if you are using Viber desktop app:

Type "/start" into the input field and send it:

You will get a message with your chat ID:

Copy the code and paste it in the corresponding field in the notifications settings and click Connect:

If it’s connected successfully, you will see the green tick:

To enable the integration, go back to the Editor, find your Contact form, open its Settings and choose the Integrations tab. Toggle the Viber switch on:

Done! Publish your site to apply changes and start receiving notifications on contact form replies.

To receive notifications about new orders in your Viber messenger, go through the following steps:

Go to Site settings, Your Store, click Settings, and go to Notifications tab, and find Viber in the list:

Click on the QR code and scan it if you are using a mobile device or click Open in Viber app if you are using Viber desktop app:

Type "/start" into the input field and send it:

You will get a message with your chat ID:

Copy the code and paste it in the corresponding field in the notifications settings and click Connect:

If it’s connected successfully, you will see the green tickle:

Done! Publish your site to apply changes and receive notifications about new orders. Here's an example of how it looks like:

Check out how to [connect Telegram to your site.

](https://support.devellp.com/en-us/article/connecting-telegram-to-your-site-1uwgdjf/)

Updated on: 04/20/2023

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